According to a Gartner report, corporate spending on Web 2.0 is set to increase. Companies are catching on to the benefits of Web 2.0 and these technologies are set to gain a bigger share of the corporate budget in coming months.
Web 2.0 is the ineractive web. It gives companies the ability to go full circle in their on-line relationships with clients (it closes the feedback loop and turns it into a constant cycle of communication as well as an invaluable source of research). Web 2.0 also has applications within the organisation allowing widely dispersed teams (for example) to communicate more effectively and work better together thus positively impacting productivity rates.
When it comes to Web 2.0, collaboration is key and any area of your business that will positively benefit from enhanced collaboration and communication could potentially benefit from implementing a Web 2.0 strategy.