Building Trust in The Digital World

Last week I discussed “Building Trust in the Digital World” with guests and members of SMEI. Attached, incase you missed the event, is a video clip of my presentation (thanks to SMEI for that!) along with accompanying slides.

This was the first in a series of 3 discussions. The next will feature Rob Duncan leading the discussion on the topic: Your Customer Has Moved – do you know where they “live”?

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