Out-Smarts Internet Marketing

Here’s blog post 2 in the series following up on my Building Valuable Business Relationships in the Virtual World presentation.

The Internet is an ideal way to grow your business and expand your network but their are risks that you should be aware of. Here are 10 tips that will help you do it safely:

1. When networking on Facebook or other social forums always use the privacy controls to limit access to your information (usually you can find these by clicking on “account”).

2. Use Facebook, LinkedIn and other networks to make people aware of what you do or want to do.

3. Google yourself to see what’s being said about you and do the Granny test on the results - if Granny wouldn’t approve then perhaps the content isn’t appropriate to enhance your business profile.

4. Don’t put up any photos, videos or images that compromise your image.

5. Portray yourself professionally as appropriate to your industry in all forums.

6. Be true to who you are, transparency leads to trust. If you have a good reputation people are more likely to do business with you.

7. Remember that you have a valid and unique opinion. Don’t be afraid to voice it.

8. Always be respectful of others, its okay to disagree but be polite about it.

9. If you are young and looking for a job be aware that a party boy or girl image may seem cool to your peers but it won’t help you get a job or grow you professional network.

10. On-line networking is a vital tool for anyone trying to build a career but don’t get sidetracked or sucked in. Avoid this by scheduling time for on-line networking and sticking to it.

11. Don’t make friends with everyone and anyone. Be selective. It will help you manage the volume of information and will also expose you to less risk.

I had the pleasure this evening to present at an event co hosted by the Professional Women’s Network, the YWCA Mentoring Program and the Downtown Networking Association aimed at introducing mentors and mentees to professional growth strategies to help you realise career goals. My topic: “Building Valuable Business Relationships in the Virtual World”.

As promised, I am going to blog over the next few days about some of the issues I touched on at the event, the first of these being Internet networking hubs.

Internet networking hubs are great forums to expand your business network and extend your reach. Obviously those you use will depend on what it is you do. For example a photographer would likely use photo sites like Flickr to showcase their experience. Someone in the music industry is likely to benefit more from MySpace than Facebook. And a lawyer might is more likely to join a law forum than a web development forum. Its up to you which you choose but Internet networking hubs are great places to grow your on line network and in turn your business. Here the handout I gave out tonight:

Back by popular demand is our monthly reasons to be cheerful post where we share the new media discoveries we have made over the last month so that you too can feel the joy!

Process and operations have been a big focus lately - getting our shop in ship shape as it were so you’ll see a bit of a pattern in this month’s reasons - they all help us do business a little more effectively:

Toggl - allows you and your project managers to track their time effectively over the Net. Because its all done on-line it allows your managers to track their time even when they are at customer sites. Simple yet so powerful.

Ta-da Lists - our friends over at BlueLime Media tipped us off to this one. Here at Out-Smarts we are always writing lists for everything from sales targets and marketing to-do’s to lunches. Ta-da provides a great way to keep track of these on your desktop and to share them with colleagues. No excuses now for forgetting those 2008 resolutions.

BlogFuse - recently launched with their first app which makes it really easy for you to create a Facebook app based around your companies blog. In about 5 minutes (or so!) we were able to launch Out-Smarts first Facebook app using this sweet technology - thanks to the folks over in Kansas for that and also for their unparralleled support.

Reasons Archive:
Nov 2007
Oct 2007
Sept 07
Aug 07
Jul 07

Here’s a quandary: you have something valuable to say, you set up a blog and set about sharing your ruminations. The blog begins to attract visitors and subscribers but they trickle in at best. What do you do to attract a larger audience? Check out how other bloggers do it thats how! Here are some great success stories with vital tips you can take advantage of:
ProBlogger has a really detailed post from the writer of ThinkSimpleNow sharing the detailed strategies they used to go from zero to 2000 visitors in the space of 3 months.

Dosh Dosh celebrated 10,00 subscribers by sharing the reasons why people subscribe to that blog.

Entrepreneur Magazine featured an article from John Chow a local boy who makes huge amounts of money from his blog.

Out-Smarts has already started to implement some of the ideas these bloggers were kind enough to share and our visitor count has gone up by about 50% in just a few days. I guess the results speak for themselves.

Thanks guys!

Local new media aficionado and funny girl Monica Hamburg known for her hilarious “Your Dose of Lunacy” posts and the more serious “Me Like the Interweb” blog, wrote a great piece recently on Facebook for business. Here it is in it’s entirety - you can’t fail to learn from it:

Behold the Power of Facebook For Business

With Facebook’s more than 55 million active users, it would be a tragic oversight for a company not to have a public presence on the site in some capacity. Facebook offers more than a way to keep up with friends – it has the ability to keep you in touch with your clients, gain attention for your brand and provide a more personal face for your business.

The nature of Facebook is entirely viral, and users can garner information from their friends and their interactions. Facebook can be an unintrusive way of making people aware of your business.

Recently, the social networking website has allowed businesses to create profiles for free, and innovative companies are fast employing the tool. Kris Krug, President of Raincity Studios, added the “fan page” application for his company, commenting that such an option “means companies can have a place of their own in the FB empire allowing them to send out announcements to “fans” and build up yet another presence to promote their projects, give details and promote events.”

Mhairi Petrovic uses the profile page for her company, Out-Smarts, to “extend our brand reach and reinforce it. When people become a fan, our logo appears on their website and in turn is seen by more people. Having a page and encouraging fans to join establishes Out-Smart as an innovator in social marketing (one of the services we provide).”

Utilizing this particular tool to its full capacity is the Palo Alto restaurant, Junnoon,
whose page contains essential information such as hours of operation, payment options and parking and further entices customers by prominently displaying pictures of the interior of the establishment, the food and posting its culinary philosophy, accolades and reviews.
(more…)

Here for your Friday enjoyment is a funny little clip found on YouTube all about the social networking tech bubble.  Blog in the womb indeed!

Comscore today released their Widget Matrix results (yes widgets are officially important enough to justify a report all to themselves) ranking the web widget viewing audience. A widget just in case you’ve been living in a cave for a while is a little application embedded in a web site such as those fun applications that make your Facebook profile so distracting.

I was interested to see that the 2nd most popular Facebook app  was the Flixster Movies Widget an app (with over 5 million active users in the US) that allows you to share and rate your movie experiences with friends and strangers alike. This is a great example of how an organisation, with a little imagination and ingenuity can use Facebook applications to reach a wider audience and to reinforce its brand.

1. Use Twitter to market to you audience (assuming your audience are Twits that is (or should that be Tweets?). It can be used for branding and networking effectively. Dosh dosh lists 17 more Twitter marketing applications and innovative Tweet uses.

2. Participate in the blogosphere. Find blogs pertaining to your industry or your target audience and get commenting. You would be amazed at how this can help spread the word.

3. Find out about new technologies that make it easier for people to do business with you - like Skype - the on-line phone service or that help you present your offering more effectively - like Flickr the photo site -  and make full use of them on your website.

4. Get creative with video clips about your company: make them quirky, funny or alternative and post on YouTube. You never know, this could be the next big meme.

5. If your not comfortable with writing blog comments or posts or are camera shy, why not consider a Podcasting your message. Its much easier than you think.

6. When you find interesting articles, pages or clips, share them with your others in your field. I Stumble but hear that Magnolia and Deli.cio.us are great for this too.

7. Join Facebook, MySpace or Linked In (or all three) and get networking. You know the old adage about a friend of a friend being your friend too: its so much easier to do business with people you’ve been referred to by a friend or colleague.

8. Use Internet advertising technologies such as AdWords or Facebook Social to reach and promote to the right audience.

9. Forums or chat rooms where your audience collaborate are great ways to get involved, join the conversation and establish expertise with a wider audience.

10. Get wiki with it. Join Wikipedia and share your knowledge (but be careful not to be blatantly corporate or your posts will just get deleted) with the global audience.

How to manage your Facebook friends is something everyone should consider when joining a social network. Marc Cuban the Blog Maverick and owner of the Dallas Mavericks had a good post last week pointing out how he adds Facebook friends. He gets almost 100 requests to add new “friends” daily and given the number of friends he has he recently hit the 5k friend limit and had to start weeding. Here is how he does it:

“The first layer has my real friends. Those people who who I have actually met in real life and who I enjoy keeping in touch with. FB provides a great way to keep up with things with them via pictures, notifications, etc.

The 2nd layer is people who I have tangential connections to. They may just live in Dallas Fort Worth. They may be self proclaimed Mavs or MMA or movie fans, or in groups I’m in. For whatever reason there is something about them that I could connect to.

The 3rd layer is emerging as a very unique and interesting network in FB. Its what I will call “The Power Layer.” These are people who in whatever industry they are in , retain some level of power. Having them as FB friends, although very simple and non committal, gives me some level of access to them, and them to me. These are people that if they sent me a FB mail, i would certainly read and respond to , and I think they would do the same.”

I myself have different strategies for different social networks. I choose to network in Facebook and add friends only if they fall into the following criteria:

a) I know them in the real world (friends, colleagues, business associates, former co workers, school mates etc),

OR

b) They are people with a shared professional interest (in my case its Internet and Social Marketing).

By controlling the friends I add I can manage the feedback, network with a trusted community and avoid letting FB suck up too much of my time.

Now MySpace is another story altogether. You could say I am a MySpace slut: I’ll make friends with anyone (until they spam me at which point they are swiftly deleted)- but thats a story for another blog article on another day (and I have a business reason for doing so).

What is your Facebook friend strategy?

Right now there’s so many exciting developments in new media, marketing and on the Internet in general, that its becoming quite a task to decide which makes me the most cheerful. November saw Google announce Open Social and Facebook enter the Internet advertising market with SocialAds, the XO was launched as was Kindle which lead me discover my first reason:

Askville by Amazon is a neat application, you can ask the community any question about any topic and with any luck the community comes up with satisfactory answers. I always have questions so I expect I’ll be using it a lot.

Docstoc - has a wide range of business templates and documents available to share. There’s some debate about the quality of some of the documents therein but the concept is great especially for small businesses.

Zoho - I Stumbled upon this on-line solution aimed at providing everything from word processing and spreadsheets to CRM and project management.

Kijiji- I like Craigslist and use it regularly to good effect so I was pleased to find this Canadian alternative.