We’re feeling all grown up here at Out-Smarts – like we’ve come of age or something. After almost nine years in business we’ve made the leap from the virtual office to a bricks and mortar premises and it feels good (I knew that it would). It’s a big milestone for us and we are just settling in – adapting to life in the office is going to be fun.
When Out-Smarts (Outsmart Sales and Marketing Co. as it was called then) was founded in 2002, I had the idea that it would be neat to be location independent and be able to work from anywhere. For the last 9 years I’ve worked from coffee shops, beaches, parks, arenas – you name it. As we grew; Corrie, PJ, Jan, Sam, Prianka and Jose all work(ed) from their virtual locations, aka from home, and it worked really well for us.
So why did we finally cave in to the more ‘normal’ work set up, and have we taken a step back in time, or what? We haven’t, we still have home offices and spend time meeting in coffee houses and being virtual, but there comes a time with a growing team that it becomes more productive to be sitting close to your colleagues. As well as to have a boardroom to bring clients, and a place to train.
The boardroom
When our friend and mentor over at Raspberry Kids, Sue Sinclair, mentioned that we should check out the space Xomo (her husband’s company) were subleasing, we were initially wary. However, when we came to see the office and found that not only does it have a Skype screen in the boardroom, but also a touch screen too (not to mention Indian food on Thursdays and beer Fridays) we were sold on the spot.
We moved in last week, sharing the space with the lovely Leigh Striegler, our design partner from Olive Design. Our office has wall to wall windows, a view of the mountains and, even better, Granville Island is just steps away (so we will never go hungry). We’re still moving our furniture and equipment in (and around) and settling in – we have no art on the walls, yet.
Celebrating our first office
Some things change and some remain the same. Out-Smarts is still a progressive organisation (lifestyle means a lot to us!). As long as the work gets done and our clients are uber happy, it doesn’t really matter when or where we are, but it’s extra nice to go into the office and find that your colleague has baked a cake to celebrate (not so easy when you’re virtual). Did I mention that Corrie is a cake master?
Our new office is located at #202 – 1650 West First Avenue. You should pop by for a visit.
We really like this blog post from our friend and business colleague, Michele Soregaroli of Transformation Catalyst, she makes some excellent points! If you’d like to see the original post, click here.
But where does engagement fit? Aren’t connection and engagement the same thing? I get this question a lot…and it’s absolutely critical to your business that you not only understand the distinction between them, but that you also develop your strategies and actions with these distinctions in mind.
If you haven’t got a good sense of the basic 3 Pillars of Business, I would suggest that you start your reading there, and then come back here for more learning. Today’s post is dealing only with Connection and Engagement.
I’m going to use Facebook Pages as the example in this post, but keep in mind that these principles apply to all strains of your business where you are communicating with your target market, prospects and existing clients.
Let’s assume that you have a Facebook Page set up. If you don’t have one, you’ve probably ‘Liked’ one, or have seen some that you can refer to here. A Facebook Page is essentially another platform to create Visibility…people know that you are in business and that your doors are open. But it’s much more than that!
If you’re like most business owners, your main focus for your Facebook Page has been to generate LIKES…lots of Followers who are willing to read your posts and are interested in what you have to say. Sometimes they will ‘Like’ your posts. In that case, they have established a CONNECTION with you.
However, this is where it gets interesting!! Business Pages gathering ‘Likes’ believe that they have now established permission to ask for the business from their audience. If you have ‘Likes’, you have a connection, and the next step is to sign the deal and start delivering your service, right?
Not right…not even a little. I’m guessing that those ‘Likes’ on your Page are not converting to Leads. If you see yourself here, you’re probably wondering the value of social media at all. Here’s why it’s not working – you haven’t actually ‘engaged’ your followers!
A Connection is established when someone indicates, in the moment, that they are in agreement with you and identify that you share something in common. But only in that moment. They aren’t all in, by any stretch. They just think that whatever happened in that moment was worth ‘Liking’. Then they move on…NO engagement. Read more
We like Google Analytics because it reveals a ton of useful information about your website, and did we mention it’s free? A frequently asked question regarding social media is, what’s the ROI? Installing Google Analytics on your website makes it much easier to track the ROI of online marketing than its offline counterpart. You can see where your traffic is coming from, whether or not your recent Facebook campaign caused a spike in traffic to your website, what pages people visit most often and spend the most time on, and much more.
For advice and tips on setting up Google Analytics on your website, check out our earlier blog post.
Why you should be using Google Analytics
1. Measuring your website performance over time. Using Google Analytics, you can easily compare your site’s performance with its past performance over a specific time period. We like to compare both this month versus last month, and how we’re performing this year versus the same time last year.
2. Visitor loyalty. It’s great if your website is getting tons of hits, but if those people visit once and never return then something isn’t resonating with your target audience. Analytics tracks all visitors to your website and determines how many are first time visitors versus returning visitors.
3. Integrate your adwords account. If you already have a Google AdWords account, you can integrate it with analytics to collect campaign, ad group or keyword specific data. The data collected includes cost, conversions, impressions, clicks and whether the ad resulted in a sale. You can even see your profit margin for each ad that led to a sale.
4. Dashboard customization. The basic Analytics dashboard comes with all kinds of useful tidbits of data; including, most popular pages on your site, visitors, bounce rate, time on site, traffic sources, etc. But, there’s a lot more to Google Analytics than the dashboard. These other metrics, such as the Adwords overview, top landing pages, goals, and the keywords entered into internal search must be accessed manually from the left hand navigation bar. If you find you use manually accessible features often, you can add them to your dashboard using the ‘add to dashboard’ button at the top of the page. Once you’ve added something to your dashboard, it will stay there until you choose to remove it. It’s also possible to rearrange your dashboard to your preferred layout.
5. Internal search. If you have an internal search bar on your website, Analytics tracks exactly what people are typing into that field to find things on your website. It also tracks what page they were on when they made the search, and where they ended up after completing the search.
6. Assign access to your account. You can give people two types of access to your Analytics account. Administrator access gives key people full access to your account, whereas read-only privileges allow people to run reports, but they are unable to make any changes or access your website specific Analytics code.
7. Set goals. It’s easy to set up a goal for almost anything you would like users to do on your website; including, visiting a certain page, making a purchase, signing up for your newsletter, ad conversions, etc. This will give you a clear idea of whether people are taking the steps on your website that you would like them to follow.
8. Scheduled reports and easy exportation. If you can never remember to check your Google Analytics account, it’s possible to set it up so that regular reports get emailed to your inbox. Or, you can schedule reports to regularly be emailed to key employees, in a variety of handy formats. It’s also possible to export your data in a CSV file where you can view and manipulate it in Excel.
9. Funnel visualization. This is a great tool that allows you to see when visitors are backing out of the conversion process on your website. For example, it lets you know if most people quit trying to buy your product at the shopping cart step, or if people stop signing up for your newsletter when they realize how much personal information they have to divulge. This information lets you know what it is about your conversion processes that are deterring your customers.
10. Bounce rates. The bounce rate is the number of people that immediately leave your site after landing on it. You can look at the bounce rate for each individual page to determine which ones are ‘sticky’. If the majority of people land on a page of your website and leave right away, you may want to rethink the copy or layout of that particular page.
Need help installing Google Analytics on your website? Contact us; this is one of the many services we provide our clients.
Every question has an answer, or does it? Increasingly popular social networking website Formspring.me may possibly have the answer to that very query. Formspring.me allows users to post questions as well as answer a multitude of questions on a variety of topics such as health, business, beauty, and technology. Recently releasing a scalable technology in the form of a mobile app with photo sharing capabilities, Formspring.me is truly answering to their user’ needs. By giving their users the ability to respond and receive push notifications on their phones, Formspring.me is encouraging their users to communicate even while on the go. With the addition of a photo sharing capability, they are tapping into their consumer’s desire of proving a point with a visual. After all, a picture is worth a thousand words!
Why Formspring?
Essentially a question and answer platform, you may ask what gives Formspring.me an edge over Facebook or Twitter? Although both social giants Facebook and Twitter allow users to post any content they desire, their primary focus is not centered on questions. By limiting the type of content and type of status updates posted, Formspring.me has created its own niche in the social networking space.
Benefits for businesses both small and large include tapping into the consumer’s mindset and listening to the types of questions their consumers want answered. Every entrepreneur’s dream essentially lies in finding a solution to a problem or question commonly asked among a target group of individuals. Businesses may also gain a substantial competitive advantage by asking the right questions prior to development phases for new products or ventures, essentially saving them a considerable amount of time and money.
Formspring.me is free, easy to use, and easy to understand. Its simplistic design and format create a comfortable atmosphere for users to ask their smallest or biggest queries. The only question left to answer is, what is YOUR question?
The HTCE is a volunteer-ran organisation that was started in 2001 with the goal of bringing communicators together to network and exchange current best practices in communications. The organization tries to be low-cost and accessible to all, which attracts a diverse group of very grounded communications/marketing professionals.
Indeed, it was a friendly room of writers, corporate communications specialists and Internet marketers exchanging hugs and chatting about things like family and absurd Vancouver real estate prices.
The Speaker
The speaker was Mhairi Petrovic, originally from Scotland with a background in selling software and Internet technologies to Fortune 500 companies. She is the Chief Marketing Officer and Founder of her company, Out-Smarts Marketing Inc. and you can’t help but feel disarmed and comfortable in her presence because of her uber friendly Scottish accent.
The Problem for Communicators
For many of those working in communications, a common problem is justifying the return on investment in social media to the decision makers. The subject of this talk was particularly relevant for corporate communications professionals familiar with social media tools but perhaps struggling to introduce or incorporate social media into an external marketing strategy (this talk did not cover internal social media communications) within a reluctant organisation. The information was also useful for freelancers like myself who spend some time educating small business owners about the benefits of using the right social media tools.
The Opening of the Talk
Assuming everybody in the room was beyond Social Media 101, we started by quickly defining social media simply as a technology used to help communicate with our audiences and stakeholder. In this day and age, this is really something that organizations can and should incorporate in their marketing operations. Mhairi then presented a few objections commonly heard from the social media reluctant.
Objection: Social media is only for young people.
Answer: Actually, the fastest growing demographic of people adopting social media are people over the age of 35. Senior citizens are now using Facebook to connect with old friends and see what their grand children are up to.
Objection: What is the return on investment for using social media?
Answer: You may want to ask what the return on avoiding social media is. Nobody is forcing you to adopt social media in your marketing mix but if you are looking to build networks with a new generation of leads then, it is in your best interest to give it a try. If you don’t have the stomach to jump in with both feet, at least consider listening to the social media channels that your customers visit.
Question: Companies usually have set marketing budgets. How do you suggest we overcome the objection that there just isn’t any money or resources to start using social media.
Answer: You can propose to take a small percentage of money from a different form of traditional marketing that may not be performing to expectation. Start by choosing a single social media channel that you can devote your time and effort into learning, using and measuring for benefit.
7 Tips for Social Media
The rest of the talk was broken up into 7 tips with her own examples sprinkled through the presentation to illustrate how each tip would be applied in the context of an organization.
1) Strategy
Social media should fit within your overall mission, vision and company goals. If you have a strategic plan that includes a description of your target audience and the key messaging, it should guide all of your marketing holistically. Logically then, your social media efforts should be guided by the same strategy. Your strategic plan should specify who you are looking to ‘shake hands’ with online and what information you would like to share with them.
2) Pilot Programs
For organizations that have rigid and unchanging work processes in their marketing or communications department, you can start small, making sure to measure the impact of social media towards your marketing goals. By starting small, you can test whether the results are positive or disappointing without absorbing too much of the organisation’s resources.
Example:
You can pick a single social media channel particularly suited to your service or product and measure the increase in web referrals from that channel. If you have a consumer product or service, try Facebook to start as opposed to LinkedIn, which is better for making business to business connections.
You might also develop social media tactics targeted to a geographical region or a single product or service. Mhairi had a community newspaper group as a client and had them start by using social media on only a certain geographic location with messaging tailored to the audience in that area. The results were positive enough to extend their social media efforts beyond the first test area. Read more
One of the biggest challenges small businesses face is finding the time and resources to do it all. As entrepreneurs we all wear different hats, juggle ever expanding responsibilities and this can be a huge challenge. Crowdsourcing is one way to alleviate your burden by having other people assume some of those responsibilities or tasks.
What Is Crowdsourcing
Crowdsourcing according to Wikipedia is ‘the act of outsourcing tasks, traditionally performed by an employee or contractor, to an undefined, large group of people or community (a “crowd”), through an open call.’ Interestingly, Wikipedia itself is a great example of crowdsourcing online- all of the content is input and administered by people like you and me across the globe who have insights and knowledge they want to share. But, I digress.
The proliferation of the Internet and social media brings the ability to tap into the collective knowledge more easily, and this has been the catalyst that has really amped crowdsourcing’s viability from a small business perspective over the last five years.
Two Approaches to Crowdsourcing
There are two approaches to online crowdsourcing for business.
1. Formal Crowdsourcing – this is organised, structured crowdsourcing where service providers are connected with potential projects and opportunities through a facilitator like Vancouver’s Hire the World. Similar to outsourcing, crowdsourcing takes the activity of farming out specific tasks or requirements and taps into the online population for both the fulfillment and, in more and more cases, the feedback on decision making.
E-Lance has long been in the business of facilitating the outsourcing of work online. If you need a logo for example and have limited resources it is a great place to start to find the right design for you. Over the years however, online outsourcing has evolved to encompass the crowd as participators throughout the fulfillment process.
2. Informal Crowdsourcing – this is something that you might have done without even realising or thinking much about it. Have you ever asked a question on Facebook, Twitter or LinkedIn and received answers? More than likely you have. Congratulations, you just crowdsourced.
Let me give you an example of informal crowdsourcing. Our website recently had some issues. We found out about it as a result of a post on our Facebook page from a follower who had been trying to access one of our blog posts but, try as he might, he couldn’t get the post to load. We tried to recreate the issue internally but couldn’t so we put the word out on Facebook and immediately our “crowd” went into action. Within about 10 minutes, thanks to feedback from followers, we were able to isolate the problem to MAC users (one follower on Twitter even suggested that there was an issue with some specific code on our site) and to quickly and easily rectify the issue at no cost and with little effort. We were able to fix the problem in a matter of minutes and get the website up and running again, all thanks to crowdsourcing and the Out-Smarts crowd
Which crowdsourcing approach you take will depend on the challenges you are facing and the task at hand. Crowdsourcing can be used for everything, from something as simple as getting directions to the best Italian coffee house in Gastown for an important meeting, to researching your market, getting feedback from clients, learning about new technologies, getting design, admin or other work done, to asking your clients for feedback on your products and services. The only limitation might be your imagination.
The Risks of Crowdsourcing
With crowdsourcing, the possibilities are endless but, as with every approach, there are risks that should be taken into account. In order to identify these, I crowdsourced by asking a question on Quora and LinkedIn (you can click to read the responses). Luca Hammer on Quora (thanks Luca!) pointed out that you shouldn’t use crowdsourcing for sensitive tasks, should be able to define the task appropriately so that response meets your expectations and that you don’t always know who you are working with and whether they are trust worthy. To this I would add that you should always verify for yourself any information and feedback that you get when using crowdsourcing as a research tool and always do some due diligence to protect yourself from the risks when tapping into the collective.
The Internet connects billions of people worldwide, each individual has skills or knowledge but in isolation their knowledge can only impact their direct circles. With enhanced communication capabilities and social hubs that connect people, being able to source the collective to get work done, to make decisions and to be more productive becomes possible through crowdsourcing.
You’ve probably noticed Twitter’s new image galleries popping up on people’s profiles. This feature, which made its debut in June, shows the 100 most recent images you’ve tweeted – back dated until January 1, 2010. It archives all images you’ve uploaded either directly to Twitter or through a 3rd party application such as yFrog, TwitPic or Instagram.
On your profile, you will see a few highlighted recent images and if you click the ‘view all’ button you will see the 100 most recent pictures you have uploaded to Twitter, along with the corresponding text you originally tweeted.
To upload an image direct to Twitter use the following steps:
Step 1:
Login to Twitter and click the ‘new tweet’ button, in the ‘what’s happening’ box, click on the camera button to add an image from your saved files.
Step 2:
Add a tweet to your image after you’ve uploaded it and click ‘Tweet’ to both send it to your Twitter stream and to your gallery.
Your image will be archived in your Twitter gallery as long as it’s one of your 100 most recent tweets. After that, it will be replaced by your most recent image uploads.
Want to know more? Here’s Twitter’s official introduction to their new image galleries:
Time and again, when discussing Facebook pages with people, we realize that there are many misconceptions about how these pages work. Below, we discuss a few common mistakes so that you don’t repeat them with your business page.
Mistake #1: Thinking fans frequently visit your business page
Most people only ever visit your fan page once, and after that they interact with your page via their newsfeed. Some highly interactive and engaging business pages see frequent repeat visitors, but the majority of fans interact with your page by liking and commenting on postings that appear in their newsfeeds. In order to drive more traffic to your fan page it is important to recognize this fact and post in such a way that entices fans to return to your page. For example, “we’ve posted new photos albums to our page”, or “we post daily tips every weekday, scroll down our page for lots of great advice”.
Mistake #2: Believing fans see every post published to your business page’s wall
Many pages owners think that every fan of their page is seeing everything they post. This is far from true. The easiest way to think about how fans see your postings is to think about how you see content on your personal Facebook profile. What appears in your newsfeed is only a fraction of your friend’s activity, it is the information that Facebook has deemed important enough for you to see based, in part, on who you interact with most on Facebook. It is possible to change your newsfeed settings so that you see everything that has recently been posted, but fewer than 10-20% of Facebook users modify these settings.
How can you change how many fans see your postings? Engage your audience! Each time a fan comments on one of your postings it shows up on their Facebook page and in their friend’s newsfeeds. Also, the more a fan likes, comments and interacts with your page, the more often your postings show up in their newsfeed.
Mistake #3: Ignoring fan comments
A successful business page involves conversations between you and your fans. If you never respond to fan comments, they won’t continue commenting for long. No one wants to talk to a brick wall (pun intended!). The more you respond to fans, the more they will comment and interact with your page. On a similar note, respond to negative comments instead of deleting them from your wall. Social media is about being transparent, and deleting negative comments is the opposite of the image you want to portray. Instead, respond promptly to negative comments and address the person’s concerns in a timely, friendly manner. Often times, even negative comments can be an opportunity for you to shine by showing you care about your customers and their opinions, and that you respond to comments and concerns quickly.
Mistake #4: Posting content all about you, and way too often
You don’t want to hog your fan’s newsfeeds with 4 or 5 posts all in row, this is a surefire way to get them to unlike your page. Instead, aim to post content 1-2 times a day, and spread your posts out a bit throughout the day. We highly recommend the 80/20 rule – 80% of the time, post interesting content from your industry and 20% of the time, post promotional content about your brand or company. The goal is to draw fans to your page and position yourself as the go-to-resource for the newest and greatest information in your industry. If you do this correctly, fans will naturally be interested in finding out more about your company – without your having to be overly promotional or salesy.
Mistake #5: Not taking advantage of the many features available to business pages
There are many customization features available to Facebook pages, why wouldn’t you take advantage of them? Start by claiming your vanity url if you have over 25 fans. This will make it easier for fans to find your page, and increase your visibility in search results. Next, create custom tabs on your Facebook page, including a custom welcome page, and set your welcome tab as the default landing tab for non-fans. Finally, link your various social media accountsto your Facebook page, including your blog, YouTube, and autoposting your Facebook updates to your Twitter account.
Mistake #6: Not budgeting for Facebook Ads
Facebook Ads are a great way to gain fans and awareness of your page – these ads are highly targeted and their precision is virtually unrivaled. Best of all, you set the budget! Spend as little as $1 a day or as much as you’re comfortable with, and you only pay when people click on your ad. Facebook Ads can send people either to your Facebook page or to your external website and are an integral part of building awareness of your business.
Mistake #7: Running illegal Facebook competitions and contests
Most Facebook page admins are unaware of Facebook’s rules and regulations surrounding contests and promotions, but it’s important to know the details before you inadvertently get your Facebook page deleted for running an illegal contest. In our blog post on Facebook contests, we cut through the legalese and explain the rules and regulations ina straightforward way so you know exactly how to run a contest that follows Facebook’s guidelines.
If you avoid making these 7 mistakes with your Facebook page you will be well on your way to creating an engaging and popular business page. If you need assistance with your business page, contact us and we’d be happy to help.
The following is a blog post written by Christine Rondeau of Bluelime Media. With her permission, we’ve reprinted it on our blog. If you’d like to see the original, click here.
Almost every week, I’m asked questions on the merit of social media. People are curious about why one would need to use facebook or twitter. My usual response is that social media works, but it only works if you make it work for you.
Of course it takes time and effort and you will need to moderate your social media accounts. Could you hire someone to do that for you? Sure, but you could also hire someone to look after your kids and raise them. Is that what you want?
In order to clearly explain what I mean by “making it work for you” I thought I would share what my process is and how I make it work for me.
Fortunately, I started early. I’ve been blogging since 2004, so blogging is part of my social media strategy. This strategy is no more than a word though. I don’t have a blogging schedule and I’m not very discipline. I write blog posts when I have something to say but I always write on topic.
If you choose to start a blog, think about what you want to blog about. Check out other blogs and see what they are doing. Would you be simply repeating what others are already saying? Do you feel like you have something important to add? Will you be gaining clients or positioning yourself as a market leader if you do?
More importantly think about your love or writing. If you dislike writing, blogging may not be for you.
I think I joined LinkedIn as early as 2002. LinkedIn was quiet for a long time but recently gained a lot of traction and criticism. I was happy enough with LinkedIn, I never paid attention to it and connected with people I knew when requested, but about 8 months ago, I started receiving many more requests from total strangers. For some reason LinkedIn became more about how many connections one has than who your connections are. I examined my LinkedIn profile and decided that it really wasn’t serving, so simply killed it. Since then, no more requests to connect with strangers.
Since then created I’ve created an about.me profile and posted my resume on Zerply. Why? They were both free and fun to put together. If either one of them follows in LinkedIn’s footsteps and becomes a nuisance, I’ll just delete them.
I joined Facebook 3 years ago (I think). You can look for me if you want but I won’t friend you, sorry. I only use facebook for family and yoga. I use it as a tool to keep informed of upcoming yoga events and look at my sister’s picture. That’s it. I don’t have a fan page and I’ve never ‘Liked’ a page. I personally am not a fan of facebook, because I find it too cluttered and messy. Some folks love it and it works for them, great, but it’s just not for me.
I was a bit late to join twitter and took a while to get it, but twitter is by far my favourite social media tool. I like it because it works for me.
Again, like facebook, I’m very particular about who I follow. 99% of the people I follow are either WordPress developers or work in the web industry. I keep the number of people I follow to about 200 and unfollow anyone who posts too many drunken tweets, sexist ones or only talks about hockey.
Because most of the people I follow are WordPress devs, I tweet a lot about WordPress and use it when I have questions. Just yesterday, I had issues with github. I tweeted my dismay and sure enough, a few minutes later, I had answers to my problem. How brilliant is that?
Sure I could have done the same on facebook, Google + or LinkedIn, but twitter is the medium I prefer.
I don’t think that there’s a definite guide on how to use social media. We all have different needs, different likes and dislikes. If you are curious about social media, I would encourage you to just sign up and open account. Any of them will do. Just try it out. Accounts can always be closed if they are not for you.
There are many dos and don’t when it comes to social media. I won’t go into all of the details here as I am no social media expert. If you’re interested in reading more about Social Media and learning a few tips and tricks, I would recommend that you subscribe to Boxcar Marketing’s Newsletter: Underwire. It’s very well written always packed full of interesting tidbits.
Ever stumbled upon brilliance? It comes when you least expect it, in the most surprising of ways, and at the most useful of times. Such is the brilliance of StumbleUpon. Social media discovery tool StumbleUpon has developed into the internet’s version of PVR, essentially selecting sites and references most applicable to the viewer and recording them in one strongly organized and easy to use location. Recently reaching the 25 billion click mark, StumbleUpon users have grown to appreciate the site’s keen sense of finding what is new, what is interesting, and what is most relevant to them.
Why bother stumbling?
With the amount of material available on the internet, getting access to information that has already been pre-scanned by people of similar interests greatly reduces time wasted on websites of little to no relevance on topics of interest. After all, who can complain when a free internet service is similar to having 20 million personal secretaries pre-select articles based upon your profile?
By employing essentially an open call, or crowdsourcing strategy, in which an undefined set of people are able to contribute information and opinions regarding web searches allows the compilation of more valuable and fresh concepts, ideas, and links. To illustrate, stumblers help one another find hidden gems, pieces of information not easily found using any average search engine. As well, collaborative ratings from fellow stumblers and stumbler friends establish the worth and value of the website in reference to its content, clarity, and helpfulness. When one voice makes a comment, it can only be heard so far, and only be taken so far into consideration. However, when millions of voices combine together, they can be heard around the world, and their collective perspective is then able to demand greater respect and attention. After all, one may not hear an individual’s footsteps, but it is hard to not acknowledge the presence of a stampede. Finally, both new and old companies alike can benefit using StumbleUpon’s services as new traffic can be generated and directed towards their websites, the only downfall being a higher bounce rate. Yet, all traffic can be seen as good traffic as exposure for a website is key to gaining attention and broadening an audience.
In today’s people-driven world, the ability of a website to combine in perfect harmony social behaviour and interaction as well as time effectiveness is a formula which ultimately sets it apart as a website catering to the real needs of the user. Next time you are looking for a little inspiration, don’t be afraid to explore what you just may have stumbled upon.
